Never miss a customer message.
Kopitalk helps your business reply faster, capture enquiries, and support customers 24/7.
24/7
Always on
<1s
Answer time
10+
Languages
Build your AI chat agent for your own business
Live within 3 business days with white-glove setup by our team
Every missed chat and DM is lost revenue.
Kopitalk captures every enquiry, so you never miss an opportunity.
Reduce your labour cost with our AI chat agent.
AI chat agent responds instantly, never keeps customers waiting.
Appointment booking
Books appointments directly into your existing calendar.
Reschedule and cancel
Changes handled politely, without involving your team.
Product & Service Q&A
Answers questions about your products, pricing, and policies.
Multilingual
10+ languages, no switching needed.
Personalise your chat agent
Set the tone, personality, and responses.
Connect your channels
Link your WhatsApp Business or Instagram account.
Works with what you already use.
No new software to learn.
Google Calendar
Two-way sync. No conflicts.
Confirmations on the channel customers use.
Custom integrations
We build integrations on demand.
Questions, answered.
Will customers know they're talking to an AI?
Most don't. Kopi is designed to sound natural and professional. You can choose to disclose it or not. Either way, customers get a helpful, immediate response.
What happens if a customer asks something Kopi doesn't know?
Kopi is trained on your business's specific information. For anything outside that, it politely lets the customer know and offers to take a message or escalate.
How long does setup actually take?
Most businesses are live within 3 business days. Our team handles the full customisation including tone, personality, and Q&A training to ensure your AI agent perfectly represents your brand.
Do I need to change my WhatsApp number or switch software?
No to both. You connect your existing WhatsApp Business or Instagram account to Kopitalk. It works alongside the tools you already use, like Google Calendar.
Which businesses is this built for?
Any business that receives customer messages — salons, clinics, retail, F&B, fitness studios, e-commerce, and more.
What languages does Kopi speak?
Over 10 languages. Kopi can also switch mid-conversation if a customer starts in one language and moves to another.
Ready to capture every customer message?
Live within 3 business days. No contract.